Frequently Asked Questions

• Who can access library databases from off-campus?
• Which databases are available from off-campus?
• How do I access databases from off-campus?
• I'm having problems accessing databases from off-campus. What should I do?
• When I try to sign into EZProxy, I get a message that says "This is cookie.htm from the docs subdirectory".
• Still have questions?

Who can access library databases from off-campus?

If you are a Christian Brothers University student, faculty, or staff member, you may use the Library's electronic databases from off-campus. Publisher licenses restrict us from providing off-campus access to other users (including alumni and community borrowers).

Which databases are available from off-campus?

All databases on the Find Articles pages can be accessed from off-campus, unless otherwise noted.

How do I access databases from off-campus?

From the library's main page, under Find Articles, click the Databases link. Next, click on a subject or a letter of the alphabet, then choose your database by clicking on the title of the database.

If you are off-campus, our proxy server, EZproxy, will not recognize your IP address, and will therefore ask you for a username and password. Enter your current CBU e-mail username and e-mail password. If you do not have a CBU e-mail account, you will be unable to access the databases from off-campus. NOTE: your e-mail username is the first part of your e-mail address, before the "@cbu.edu". For example, if your e-mail address is jsmithe@cbu.edu, then your username is jsmithe.

You will remain connected to the proxy server as long as you keep your browser window open. This means that you only have to input your username and password once. However if you close your browser window, you will be prompted to log in again when you try to access another database.

I'm having problems accessing databases from off-campus. What should I do?

First, make sure that you are not logged into your e-mail account. This means you need to exit Webmail (SquirrelMail) if you are logged-in. To completely exit Webmail, you need to click on the Sign Off link located on the top right-hand side of the page. After exiting your e-mail account, try accessing the database again.

If your computer is behind a corporate firewall or an institution's firewall, you may not be able to use the library proxy server from that location.

When I try to sign into EZProxy, I get a message that says "This is cookie.htm from the docs subdirectory".

The proxy server sends a "cookie" to your browser to indicate that you have been validated by the proxy and are authorized to access the restricted databases or other resources. This cookie cannot be used for any other purpose, and will be deleted when you close your browser. If your browser has not been set to accept cookies, you will see this message and will not be able to access any of the library's databases from off-campus. You will need to set your browser to accept cookies, and then try logging in again.

Still have questions?

E-mail the library, or call us at 321-3432.